2013年2月25日星期一

'Consumer Reports': Apple tech support is aces

The venerable magazine surveyed its readers to get together their experiences with tech support team kind of computing, and louis vuitton mini ipad case Apple's organization far outpaced its rivals on the PC industry. Readers assigned the brand a score of 83 due to notebook tech support, which translates to "very satisfied" on Consumer Reports' rating scale. Baby a Consumer Reports subscriber if you would like access the articles and graphs on its Site.

Lenovo and Dell ranked second and third, respectively, with a lot of 66 and 60, or "fairly well satisfied." Hewlett-Packard, the current leader inside of the PC market, received today's score and worst rating now for the tech support staffers. Apple also led the desktop tech support team pack along with a score of 81, trailed by Dell and Gateway with scores below 60.

Apple has ranked well regarding the University of Michigan's American Customer happiness Index, a once a year measure of Cath Kidston Iphone 5 Case consumer taste in various brands. This company solves problems quickly, specifically for customers having theirMac to one within the company's suppliers for service. Nevertheless a person doesn't live near an Apple Store, the business enterprise provides each shortest total of free telephone support in any of an PC companies.

If you're thinking of the amount of points that appear, Apple's record wasn't as stellar. The business louis vuitton ipad 4 case enterprise was ranked last within the lots of defects that cropped up to use notebooks between 2003 and 2007, while the margin of error because they survey resulted in every one of the surveyed manufacturers essentially tied with defects seen among between Twenty percent and 23 percent of the notebooks.

But Apple did a lot better in desktops, leading the rest with your fewest defects reported between 2003 and 2007. And since customers respond well to firms that can quickly fix the inevitable conditions appear in PCs and electronics market, Apple's surging Mac sales likely would have something connected with its support.

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